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  • What are the hours of operation?
    EP Designs&Prints operating hours are Monday-Friday 9AM-6PM. We are closed weekends and holidays.
  • How do I submit information?
    Please complete the form provided with the service. If you have any additional questions please feel free to email me at inquiry@epdesignsandprints.com. Please provide name and service in the subject line.
  • What is the payment process?
    All services must be paid in full before the design process starts. We don't accept deposits.
  • What is the refund policy?
    Due to the nature of the services there are ABSOLUTELY NO REFUNDS. Once the service has started a refund can't be provided.
  • Do you provide revisions?
    Yes. Three free revisions are provided with your service. Any additional revisions are an additional $20. There is a 72 hour timeframe for revisions to be submitted.
  • How can I communicate with you?
    Communications can be submitted by email to inquiry@epdesignsandprints.com
  • What kind of images should I send?
    Please provide High Quality images. Make sure they are large enough to give your brand the professional look and attract more buyers! Please send HIGH QUALITY PHOTOS ONLY If you can't provide professional photos I would suggest in purchasing stock photos. (These can be found on ETSY or anyone selling them.) If you need assistance with finding stock photos, please email me at inquiry@epdesignsandprints.com If you can't provide quality photos at all, no services will be provided to you. DO NOT SEND BLURRED OR SCREENSHOTTED PHOTOS
  • Do you have a rush fee?
    Yes! If you need a design between 1-3 business days a fee of $50 is added as an additional price to your service.

Hours of Operation: MON - FRI 9AM - 6PM CLOSED WEEKENDS AND US HOLIDAYS

© EP DESIGNS&PRINTS LLC 2023

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